Frequently Asked Questions‍

This information is required as part of Stripe’s mandatory identity verification requirement: Stripe must collect, verify, and maintain information on the individuals associated with every US Stripe account, as required by our regulators and financial partners. This is intended to promote transparency and prevent individuals from using complex company structures to hide terrorist financing, money laundering, tax evasion, and other financial crimes. More information can be found on the Stripe website here (https://support.stripe.com/questions/date-of-birth-and-social-security-number-(ssn)-requirement-for-us-stripe-accounts)

1. Sign in to your Stripe account at https://dashboard.stripe.com/login
2. Go to "Account" at the top right hand corner
3. Under "Payout and professional details", click on "DeciBio settings"
4. Click on the edit button (an icon that looks like a pen) under "MANAGEMENT AND OWNERSHIP"
5. If you are expecting to receive a 1099 NEC (i.e., earned more than $600 in a given tax year), make sure that you have your home address and SSN filled out

1. Log into Dexter
2. Go to Payment in the top navigation bar
3. Make sure you are connected to Stripe
4. Click View Details to view the status of all your payments

The fields for business details (e.g., business website, description, address) are included in the Stripe form as required fields for all non-US-based users. Please feel free to enter “Dexter Expert Network” for the name and “https://dexterexperts.com/” for the web address here because this is what will show up in the payment descriptor for any payments that you receive from us. If you enter anything else, Stripe may take extra steps to verify your account, which may delay the process.

In order to match you to more projects and improve our matching algorithm, we need to have an accurate and detailed profile about you. You can update your profile by following the below steps:
1. Log into Dexter
2. Go to Settings in the top navigation bar
3. Update your expert profile, adding as many tags as necessary to accurately describe your role and areas of expertise
4. Hit Save

Dexter experts who earn $600 USD or more over the year on the Dexter platform will receive a 1099-NEC form via our partner Stripe. Stripe will email you by the end of the year (the email's subject is Action required to receive your Dexter Expert Network 2022 tax form) with instructions on how to set up e-delivery and verify your Stripe Express account information. For more information, visit Dexter Guide to 1099 Tax Form.

Yes, all calls with Dexter are recorded for quality assurance and future reference. However, you may choose to have your video / camera turned off during the call.

If you prefer not to have your call recorded, you must submit a request via the designated form. Your request must be submitted at least 24 hours prior to the scheduled meeting time.Please note that submitting a request may result in the cancellation of the call.